Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to providing you with a smooth and transparent delivery experience. Please review our shipping policy below to understand how and when your order will arrive.
Duration: 1 to 3 business days (Monday through Friday, excluding major holidays).

1. Order Processing Time
Details: Once your order is placed, it is carefully verified, prepared, and packaged before it leaves our fulfillment center. You will receive a confirmation email with tracking information as soon as your package ships.

2. Shipping & Transit Time
Duration: 8 to 15 business days after processing.

Details: Standard delivery takes between 8 and 15 business days to arrive at your shipping address. Please note that delivery times are estimates and may occasionally be impacted by customs processing, local postal carrier delays, or high-volume seasonal periods.

3. Total Delivery Time
Estimated Window: Your total time from placing the order to doorstep delivery is approximately 9 to 18 business days.

4. Incorrect Addresses & Delivery Issues
Address Accuracy: Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages: Once tracking confirms a package has been successfully delivered to the designated address, we are not liable for lost or stolen items. Please contact the local carrier for assistance with delivery disputes.

If you have any questions, feel free to email us at sidekickshop5@gmail.com.